Privacy policy

  1. Personal Data Processing Manager: SIA SB UN PARTNERI, registration number 40103146927, address: Piedrujas iela 7A, LV-1073 Riga, homepage: www.sbunpartneri.lv
     
  2. The Privacy Policy sets out information on how SIA SB UN PARTNERI gathers, processes, stores, when necessary and with certain conditions shares, deletes and protects
    Client personal data, thus ensuring that the Client’s personal data is processed legally, safely, in good faith and in a manner readily visible to the Client.
    A current version of the privacy policy is available on the SIA SB UN PARTNERI website
    www.sbunpartneri.lv, in the Privacy Policy section 

  3. Applicable Legislation: Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the
    processing of personal data and on the free movement of such.

     
  4. SIA SB UN PARTNERI may ask Clients to provide and agree to have processed the following personal data:
    • basic client information which is necessary to fill in forms when ordering products or services and to register at www.sbunpartneri.lv:
      name, surname, personal identity number, date of birth, delivery address, declared home address, telephone number and e-mail address;
    • personal identification document data which we or a representative of our courier may ask the Client to show in order to establish the identity of the buyer or the person
      authorised by the buyer to receive goods, before issuing the goods in order to ensure the goods are issued to the correct person: passport, ID card or driving licence
      number, date and place of issue et al;
    • communication data which are provided during the ordering process: e-mails, electronic communication forms from the website www.sbunpartneri.lv, additional
      information provided in orders, letters, telephone text messages, messages in mobile applications or other information relating to communication between the Client
      and SIA SB UN PARTNERI;
    • purchasing data which enables precise and individually tailored information to be provided to the Client and the preparation of offers tailored to and suitable for
      the Client: goods bought, data of previous orders, payment data, contact information, and other related entries;
    • video surveillance recordings and images which are made to increase safety;
    • technology data which helps us improve our website and offer better solutions more tailored to the Client’s needs: information on your IP address, type of operating system
      and browser, data about the use of our website which have been processed using cookies and similar technology, which is linked to internet browsing and similar activities.

      Detailed information is available in the section: Cookies Policy;

       
  5. SIA SB UN PARTNERI processes Client personal data, based on:
    • Client agreement – the Client as the personal data subject agrees to the gathering of personal data and its processing for specific purposes.
    • Fulfilling Client orders and processing transactions – in order to fulfil the Client’s order and to inform the Client about the status of their order, we need to gather and
      process certain personal data which we obtain during the fulfilling of the order or before.
    • SIA SB UN PARTNERI legitimate interests – SIA SB UN PARTNERI have the right to process Client personal data to the extent that it is objectively needed in order
      to perform the activities set out in article 6.
       
  6. SIA SB UN PARTNERI processes personal data in order to:
    • prepare product and service offers or cost estimates;
    • prepare sales transactions;
    • inform the Client about the status of an order and specify information for products ordered;
    • ensure goods delivery and provide services at the Client’s address;
    • review and process Client claims about goods purchased or services rendered and prepare goods exchanges or returns;
    • contact the Client to resolve payment issues;
    • process payment to the Client for returned goods;
    • inform the Client about company news, current offers, changes in products and the technical parameters or prices;
    • plan and analyse our business and product assortment;
    • carry out video surveillance for security purposes.
       
  7. SIA SB UN PARTNERI obtains Client personal data when the Client:
    • orders and purchases products and services at the SIA SB UN PARTNERI Client Centre or internet shop www.sbunpartneri.lv, by carrying out Client identification;
    • makes a payment at the SIA SB UN PARTNERI Client Centre by bank transfer or by electronic payment;
    • signs up to receive news updates from SIA SB UN PARTNERI or electronically contacts SIA SB UN PARTNERI by using the contact form at www.sbunpartneri.lv;
    • expresses interest about a product or service offer or contacts SIA SB UN PARTNERI about a claim or requesting more detailed information by identifying the Client;
    • participates in competitions, lotteries or surveys;
    • is filmed by the SIA SB UN PARTNERI video surveillance equipment at the SIA SB UN PARTNERI Client Centre.
       
  8. Sharing Client personal data with third parties
    • SIA SB UN PARTNERI may provide Client personal data to third parties in order to carry out goods delivery, by providing the Client’s name, surname, e-mail, telephone number,
      and delivery address.
    • SIA SB UN PARTNERI may provide Client personal data to third parties in order to provide services if the service is outsourced to another service provider, by providing
      the Client’s name, surname, e-mail, telephone number, and address where the services are to be provided.
    • SIA SB UN PARTNERI is obligated to provide information about personal data to law enforcement institutions, the court or other state or local government institutions if so
      mandated by legislation or requests for information from the respective institution.
    • SIA SB UN PARTNERI may provide information about personal data to debt collection companies as part of a debt collection case.
    • SIA SB UN PARTNERI will only provide Client personal data to the extent required by and in accordance with legislation requirements and the objective conditions of
      the specific situation.
       
  9. Duration of data storage
    SIA SB UN PARTNERI stores personal data in accordance with the defined aims of processing personal data and the requirements of legislation, as long as at least one of the
    following criteria exists:
    • as long as the agreement of the data subject is in force to process the respective personal data, if there is no other legal basis for data processing.
    • as long as SIA SB UN PARTNERI has a legal obligation to store the data in accordance with legislation.
    • as long as SIA SB UN PARTNERI can carry out its legitimate interests in accordance with procedures set out in external legislation.

       
  10. Data safety and data modification
    • All client personal data which are known to SIA SB UN PARTNERI are considered to be confidential information.
    • The Client has the right to a substantiated request to modify, correct or to stop data processing or delete their personal data if the data are out-of-date, incomplete or
      no longer correspond to the originally intended data processing purpose.
    • SIA SB UN PARTNERI internet shop users have the right to delete their profile by sending a request to the e-mail address: serviss@sbunpartneri.lv.
      In this event the request will only be accepted if it is sent from the same e-mail as the one registered for the user profile.
    • The Client has the right to unsubscribe from receiving any news by sending such information to the e-mail address: serviss@sbunpartneri.lv.
    • SIA SB UN PARTNERI shall not be responsible for any unauthorised access to personal data and/or loss of personal data if this is not dependant on SIA SB UN PARTNERI,
      for example, due to the fault and/or negligence of the Client.